Returns & Cancellations

EXCHANGE POLICY

In the rare eventuality you wish to exchange a product, please read our below policies:

  • Parimala Boutique permits exchange of products solely in cases where the product is received in a damaged condition.
  • Exchange requests are accepted only within five calendar days from the date of delivery.
  • No exchange request shall be entertained after the expiry of the said five (5) day period under any circumstances.
  • There is NO Exchange for Accessories [Neckpiece/Jhumkas/Bangles/Earrings].
  • In the unlikely event that your merchandise arrives damaged, you should email us at Parimalaboutique2017@gmail.com with a photo of the damaged product with the Tags within 24 hours of receiving your order or WhatsApp on +91 8088765008 / +91 7829915008.
  • To be eligible for an Exchange, your item must be unused and in the same condition that you received it. It must also be in their original packaging.
  • Exchange can be done only ONCE.
  • Acceptance of Exchange is restricted to scenarios such as aberration in colours from what is shown on the website to the actual product, or in the event of a defect in the product.
  • To initiate an exchange, please write to us at Parimalaboutique2017@gmail.com or WhatsApp on +91 8088765008 / +91 7829915008, with complete information – Order Details, and the reason behind your intention to Exchange the product. This should be done within 5 days from the date of receiving the products for us to assess, validate and accept or decline a return.
  • Parimala Boutique reserves the right to refuse a return/exchange if found not valid, in which case the relevant reasoning will be provided to you via Email or WhatsApp.
  • Exchange Saree shipping – Once we confirm the acceptance of Exchange through email (Parimalaboutique2017@gmail.com), kindly ship the product back to the following address:

Parimala Boutique

44, 3rd Cross, 3rd Lane, Lalbagh Road,

Bangalore – 560027

  • We will dispatch the exchange product after we receive and accept the original product.
  • You will be responsible for your own shipping costs for returning your item(s). Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please note:

  • Parimala Boutique cannot be held responsible for any damage that occurs to the saree or any items after purchase due to rain, overuse, stains, incorrect cleaning and care, and other normal wear and tear.
  • If you have requested falls and peco, and/or saree tassling/blouse detachment services to your purchased sari, Exchanges are not permitted.
  • All products bought at SALE/DEAL PRICE are not eligible for Exchange.

Dispute Resolution

In case of any dispute regarding any cancellation, or return under this Policy, the Customer can contact Parimala Boutique at Parimalaboutique2017@gmail.com. However, the decision of Parimala Boutique in such cases shall be final and binding. This Policy shall be governed by and interpreted and construed in accordance with the laws of India (Indian IT ACT 2002). The Customer hereby consents subjected to Bengaluru jurisdiction of Karnataka, India.

If you have any questions/concerns, please reach out to us – we will be happy to help and serve you.

Parimala Boutique

44, 3rd Cross, 3rd Lane, Lalbagh Road,

Bangalore – 560027
Email: Parimalaboutique2017@gmail.com
Contact: +91 8088765008, +91 7829915008
Working Hours: Monday – Saturday (10:00 AM – 7:00 PM)

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